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Orders & sales

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Where to Order

Individuals worldwide can order:

  • from the Brepols Webshop
  • directly from Brepols
  • through the usual book supplier

Institutions and Bookshops can order:

  • directly from Brepols
  • through the usual book supplier
For regional distributors, distribution codes and other information:
Pour la liste des distributeurs et d'autres informations pour les libraires:
Go to "Distribution partners".

How to order books from the Brepols Webshop

Create an online account for the Brepols Webshop:

New Brepols customer?

  • Click "Log On" on the top right of your screen
  • Register your online webshop account
    • Fill in your e-mail address
    • Choose a password
    • Fill in all necessary details
Already a Brepols customer?
  • Click "Log On" on the top right of your screen
  • Register your online webshop account
    • Fill in your e-mail address
    • Choose a password
    • Fill in your customer number (you can find your personal customer number on all your previous invoices)
    • Your details and settings will automatically be linked to your online account
More information?

Start shopping:

  • Find a book in the web catalogue at www.brepols.net (only products listed with a shopping cart icon are available for purchase via our webshop)
  • Click the shopping cart icon to add a book to your order list
  • Either carry on shopping, look what is in your basket or proceed to check-out

Check-out:

  • You can always increase the quantity or remove a book from your order list
  • Select your shipping and invoice address
  • Select your shipping method, calculate your shipping fee or perhaps add a free shipping code
  • Select your method of payment
  • Once your payment is accepted you will receive a confirmation by e-mail and receive an order reference
  • The product(s) will be shipped immediately according to the selected shipping method, along with an invoice

How to order direct from Brepols

Please send us your orders or information requests by e-mail, fax or letter, or simply give us a call.
We will execute your order without any special administrative procedure.
When ordering make sure to give us:

  • the title, author and the ISBN or reference number of the books to order
  • your name
  • invoice & delivery address
  • VAT number (if appropriate)
  • client number (if appropriate)

IMPORTANT: Please, don't forget to mention your postal mail address in the email-order (we cannot send orders to PO-Boxes).

How to contact Brepols for orders or information

E-mail

The fastest way to contact us is via email. Please use the following email-addresses:

Email-addressDepartment
info@brepols.netGeneral Information Desk & Orders for institutions and individuals
orders@brepols.netOrders and information for Bookshops
orders.webshop@brepols.netQuestions regarding our webshop and online orders
periodicals@brepols.netOrders & Information about Periodical Publications
brepolis@brepols.netOrders for Online Publications and DVDs
accounting@brepols.netAccounts Department

Fax / Telephone

Telephone:International access code +32 (14) 44.80.30
Fax:International access code +32 (14) 42.89.19

Regular Mail

Brepols Publishers NV
Customer Care Department
Begijnhof 67
B-2300 Turnhout (Belgium)

Brepols Delivery & Payment Information

How to pay Brepols?

Enclosed with your parcel you will receive the invoice, including postage and relevant sales-taxes.
We accept payment in any of three methods:

  • SEPA or international money transfer

    The preferred payment methods are either a SEPA payment (Europe) or an international wire transfer (ROW).

    Please use one of our European IBAN bank account numbers as a destination for your wire transfer. Customers in the USA can also use our American bank account (ACH connected) provided the invoice is quoted in US Dollars. For our bank details see the payment information box at the bottom of the invoice or click here.

    In order to identify your payment, please add the unique Structured Creditor Reference to your SEPA or wire transfer. This reference is mentioned on the bottom of our invoices, if a payment is required. It is will automatically link your payment to the corresponding invoice in our systems.
    Do not add any other comments or text to the reference as this might interfere with the automatic payment processing routines.
    In the payment systems of Belgian customers this payment reference is know as Europese gestructureerde mededeling or la communication structurée européenne. The Creditor Reference is a global ISO Standard (ISO 11649) supported in Europe (SEPA) and many other countries.
    Outside the SEPA-countries the RF-code could be too long to be accepted by your payment system. In that case please use the alternative reference mentioned on the invoice, in the format: D voucher number C customer number.

  • major credit/debit cards

    Accepted credit cards: VISA, Mastercard/Eurocard, American Express
    Accepted debit cards: Maestro, Bancontact

    • If you would like to pay an open invoice using a credit/debit card, please use the unique Structured Creditor Reference ("RF-Code") on the document to pay securely online at https://pay.brepols.net. You can process payments using this site provided the total invoice amount does not exceed 1000 Euro, US Dollar or British Pounds). Please note that from April 1st, 2017 we no longer accept credit/debit card numbers by fax, email or surface mail. Card numbers received via these insecure channels will be immediately destroyed and the payment will not be processed!
    • Individuals can pay the full amount of an order using a debit/credit card when ordering through our webshop.
    • Credit card transactions are handled by our partner Ingenico.

  • cheques/checks (US Dollar only)

    We only accept payments by check for invoices quoted in US Dollar. However, for security reasons and to minimise costs, credit cards or money transfers are still advised.
    We no longer accept European cheques. Please use a SEPA wire transfer instead (see above). For our bank details see the info on our invoices or click here.

Should you have questions about payments, please consult our FAQ or contact our customer accounting department.

When will the order be delivered?

  • books available at our main warehouse and sent by "non-priority mail" will usually be delivered:

    for customers within the European Union: within 2 weeks
    to North America or Australasia: within 3 to 4 weeks
    in Belgium: within 1 week from receipt of the order

  • on request products can be sent by courier
  • customers may also order products which are not yet available. The order will be held as pending and fulfilled when the product becomes available.
  • In exceptional circumstances the delivery time may extend beyond the timetable above because products have to be sought from alternative warehouses.

Postage Costs

  • Brepols undertakes to minimise costs of shipment
  • Brepols only charges you the actual cost of the postage
  • Therefore we can guarantee that no customer will pay more than the official prices stipulated by the Belgian Postal Service.
  • Examples (January 2016) for a 1 kg package:
    Europe
    Belgium 5,06 Euro
    France 5,90 Euro
    Germany 6,91 Euro
    Italy 9,08 Euro
    Netherlands 6,59 Euro
    Spain 7,62 Euro
    United Kingdom 7,01 Euro
    Rest of the World
    Australia 9,85 Euro
    United States 7,16 Euro

Taxes and Duties

  • for deliveries to all customers within the European Union (EU)

    VAT (TVA - Mwst) will be charged according to EU cross-border regulations (that is, individuals currently pay 6% on books and 21% on electronic media)

  • for deliveries to customers outside the European Union:

    VAT is not chargeable but national (import) duties or GSTs will be applied where necessary; In this case they will be charged through a local customs agent (usually the Post Office or another courier).

Brepols Relevant Administrative Information

Brepols Publishers NV

Address (offices): Brepols Publishers
Begijnhof 67
B-2300 Turnhout
Belgium
Address (warehouse): Brepols Publishers NV
Warehouse
Tieblokkenlaan 2, Gate C
B-2300 Turnhout
Belgium
VAT number: BE 0463.139.762
Registered: RPR Turnhout

Brepols Publishers NV - Bank Account / Compte bancaire

  • for international and Belgian payments:

    Belfius Bank, Turnhout, Belgium

    IBAN account number: BE53 5522 9134 0053
    SWIFT code: GKCCBEBB

  • United States:

    Please contact us for our account number and full bank information.

  • For alternative bank information: see our standard invoice.


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